Shipping policy

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.

 

RETURNS

Since these signs are one of a kind, custom made, all sales are final. If for some reason you are not completely satisfied with your item, please contact us. We will try our very best to make you a satisfied customer!

Insufficient Address, Unclaimed, and Returned Packages?

Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.

Returned without Authorization & Unclaimed Shipments - Personalized items are custom made to order just for you therefore we do not accept returns. Any items returned without authorization after delivery confirmation will be held and reshipped only at the customers request and expense. After 30 days, unclaimed and returned package

Estimated shipping times

Canada: 10-14 business days
North America: 3-5 business days
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.